Heart Explosions – Privacy Policy

This Privacy Policy describes how Sasquatch Creative LLC (“Heart Explosions,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you access or use the Heart Explosions application, website, and related services (collectively, the “Services”).

This Privacy Policy is incorporated into and governed by our Terms of Use. By using the Services, you consent to the practices described below. If you do not agree, do not use the Services.

1. Eligibility

The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that such information has been collected, we will delete it.

2. Information We Collect

A. Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Account credentials
• Billing and payment information (processed by third-party payment processors)
• User-provided inputs, reflections, responses, and preferences submitted through the Services
• Communications you send to us

B. Information Collected Automatically

When you use the Services, we may automatically collect:

• IP address
• Device type, browser type, operating system
• Usage data, feature interactions, timestamps
• Log and diagnostic data

This information is used for functionality, security, and performance analysis.

C. Information We Do Not Intentionally Collect

We do not request or require:

• Social Security numbers
• Government-issued IDs
• Financial account numbers
• Medical records or health data
• Highly sensitive personal information

If you choose to submit such information, you do so at your own risk.

3. How We Use Information

We use information to:

• Provide and operate the Services
• Create and manage user accounts
• Process subscriptions and payments
• Respond to inquiries and provide support
• Improve functionality and user experience
• Monitor usage, security, and system integrity
• Develop aggregated and anonymized insights
• Enforce our Terms of Use
• Comply with legal obligations

We do not sell your personal information.

4. Aggregated and Anonymized Data

We may aggregate and anonymize information so it no longer identifies you. We may use this data for:

• Product improvement
• Research and analysis
• Business intelligence
• Reporting and planning

Aggregated and anonymized data is not considered personal information.

5. How We Share Information

We may share information only in the following circumstances:

• Service Providers: With vendors who help operate the Services (e.g., hosting, analytics, payment processing), under confidentiality obligations.
• Legal Compliance: To comply with law, regulation, court order, or legal process.
• Protection: To protect our rights, safety, property, users, or the public.
• Business Transfers: In connection with a merger, acquisition, restructuring, or asset sale.
• With Your Consent: When you explicitly authorize sharing.

We do not permit third parties to use your information for their own marketing purposes.

6. AI and User-Generated Content

User inputs and outputs are processed solely to provide the Services. Outputs may be generated using third-party AI infrastructure. We do not use your identifiable inputs to train public AI models.

You remain responsible for reviewing and deciding how to use any outputs.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain sessions
• Remember preferences
• Analyze usage patterns
• Improve performance

You may control cookies through your browser settings, though disabling them may affect functionality.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure. You acknowledge that transmission of information over the internet carries inherent risk.

You are responsible for maintaining the confidentiality of your login credentials.

9. Data Retention

We retain information for as long as necessary to:

• Provide the Services
• Fulfill the purposes described in this Policy
• Enforce our agreements
• Comply with legal obligations

We may delete data following account termination, subject to legal requirements.

10. Your Rights and Choices (U.S. and International)

Depending on your jurisdiction, you may have rights to:

• Access personal information
• Request correction or deletion
• Object to or restrict certain processing
• Receive a copy of your information
• Opt out of promotional communications

Requests may be submitted to hello@kristyfountain.com. We may require identity verification and may decline requests where permitted by law.

11. International Users

If you access the Services from outside the United States, your information will be processed and stored in the United States. By using the Services, you consent to this transfer.

12. Third-Party Links

The Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of third parties. Review their policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact

For questions or requests regarding this Privacy Policy, contact: hello@kristyfountain.com